Workplace First Aid for Employees

Every employee must be made aware of how to access first aid services.

NOTE: The occupational first aid program (for UBC faculty, staff & student workers) at the UBC Point Grey campus will be upgraded in the coming months. As per WorkSafeBC regulations, the requirement is for all work related injuries to have a level 2 occupational first attendant (OFA 2) attend. A centralized first aid program is being developed. More information will be coming soon. Please continue to call 604-822-4444 (2-4444 campus phone) for first aid response.

Workplace First Aid for Employees

What to do in the event of a Medical Emergency at the Vancouver campus?

In the event of a medical emergency, first call 911 and then call first aid at 604-822-4444.

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What is the number for central first aid at the Vancouver campus?

First aid for employees at UBC Vancouver campus is provided campus-wide 24/7 by a mobile service (Vancouver Fire Department) by calling 604-822-4444 (or 2-4444 from a University telephone).

Every employee must be made aware of how to access first aid services.

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When should an employee call 604-822-4444?

  • Call for any first aid issue;
  • Call for UBC Employees only (faculty, staff and student workers);
  • Call 24-hours a day, 7 days a week.

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What happens when an employee calls 604-822-4444?

  • Calls to 604-822-4444 go to the non-emergency dispatch within the Metro Vancouver E-Comm. Centre;
  • Workplace first aid incidents are directed to the Vancouver Fire Department for response;
  • All Fire Department Responders have Occupational First Aid Level 2 or higher certification.

When an employee calls 604-822-4444, they should:

  • Provide information on the condition of the patient;
  • Know the address of the building;
  • Send someone out to the main entrance to direct the Fire Department to the location of the patient.

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What happens if the patient is not an employee?

  • If a visitor or unpaid student is injured call 911;
  • Student can also attend Student Health in the UBC Hospital.

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