Workplace First Aid for Employees

Every employee must be made aware of how to access first aid services.

Workplace First Aid for Employees

What is the number for central first aid at the Vancouver campus?

First aid for employees at UBC Vancouver campus is provided campus-wide 24/7 by a mobile service (Vancouver Fire Department) by calling 604-822-4444 (or 2-4444 from a University telephone). In addition, most campus buildings have local first aid attendants for quick response to minor injuries.

Every employee must be made aware of how to access first aid services.

In the event of an emergency, call 911 first and then first aid at 604-822-4444.

This will ensure the quickest response for assistance.

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When should an employee call 604-822-4444?

  • Call for any first aid issue;
  • Call for UBC Employees only (faculty, staff and student workers);
  • Call 24-hours a day, 7 days a week.

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What happens when an employee calls 604-822-4444?

  • Calls to 604-822-4444 go to the non-emergency dispatch within the Metro Vancouver E-Comm. Centre;
  • Workplace first aid incidents are directed to the Vancouver Fire Department for response;
  • All Fire Department Responders have Occupational First Aid Level 2 or higher certification.

When an employee calls 604-822-4444, they should:

  • Provide information on the condition of the patient;
  • Know the address of the building;
  • Send someone out to the main entrance to direct the Fire Department to the location of the patient.

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What happens if the patient if not an employee?

  • If a visitor or unpaid student is injured call 911;
  • Student can also attend Student Health in the UBC Hospital.

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What other options exist for first aid?

For quick response to minor injuries, all buildings on campus should have Occupational First Aid level 1 first aid assistant and kits. At UBC, there should be a minimum of two assistants per building (one plus back-up) with more depending on the number of occupants in the building and the risk level of the work being performed.

For buildings without a first aid assistant or attendant, or after normal building hours call 604-822-4444.

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What are the first aid attendant responsibilities?

  1. The first aid attendant must:
    • Hold a valid Occupational First Aid certificate;
    • Promptly provide injured workers with a level of care within the scope of your training;
    • Objectively record observed or reported signs and symptoms of injuries and exposures to contaminants;
    • Refer for medical treatment workers with injuries considered by you as being serious or beyond the scope of your training;
    • If required, determine who is to call for transportation for an injured worker and the method for transportation.
  1. A first aid attendant must be physically and mentally capable of safely and effectively performing the required duties.
  1. The first aid attendant is responsible, and has full authority, for all first aid treatment of an injured worker until responsibility for treatment is accepted:
    • At a place of medical treatment;
    • By an ambulance service acceptable to the Board;
    • By a person with higher or equivalent first aid certification.
  1. The first aid attendant does not have authority to overrule a worker’s decision to seek medical treatment or the worker’s choice of medical treatment.
  1. The first aid attendant is responsible for maintaining the contents of the first aid kit.
    • The first aid assistant should have access to an OFA Level 1 first aid kit. A complete kit can be purchased or you can make your own kit ensuring that the WorkSafeBC required supplies are present.
    • The first aid assistant should contact the OFA 2 Attendant for first aid follow up (Call 604-822-4444 or contact the OFA 2 Attendant designated for your department or building).
  1. The first aid attendant is responsible for communicating to the occupants of the building where they are located and how they can be contacted.
  1. The first aid attendant is responsible for completing the first aid record (PDF) and first aid patient assessment form (PDF).
    • First aid records are confidential and must be stored in a secured place for at least 3 years.
  1. If there is an Automatic External Defibrillator (AED) in your building, the first aid attend is responsible to check on a regular basis that it is in working order.

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What is required in a first aid kit?

When selecting the appropriate first aid kit for your building, consider the types of injuries and contaminants that a worker may be exposed to. The level of first aid attendant and type of kit should be based on your risk. In most circumstances, an Occupational First Aid (OFA) Level 1 or 2 should be sufficient.

If you purchase a ready-made kit, ensure that it is WorkSafeBC OFA 1 or 2 compliant. Also inquire if the required 3 blankets are included. A self-made kit is acceptable if the minimum contents requirements are met.

There are many vendors who sell first aid kits. Shop around for the best price.

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Is first aid training available?

Occupational First Aid Level 1 (OFA 1) Training is coordinated through Risk Management Services and conducted by certified instructors from St. John’s Ambulance.

The course is offered to faculty, staff, students and community. It equips participants with the skills to provide immediate care for minor injuries or provide aid for the few minutes it might take for the local First Aid service to arrive.

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