Workplace First Aid for Employees

Every employee must be made aware of how to access first aid services.

Workplace First Aid for Employees

What is the number for central first aid at the Vancouver campus?

First aid for employees at UBC Vancouver campus is provided campus-wide 24/7 by a mobile service (Vancouver Fire Department) by calling 604-822-4444 (or 2-4444 from a University telephone).

Every employee must be made aware of how to access first aid services.

In the event of an emergency, call 911 first and then first aid at 604-822-4444.

This will ensure the quickest response for assistance.

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When should an employee call 604-822-4444?

  • Call for any first aid issue;
  • Call for UBC Employees only (faculty, staff and student workers);
  • Call 24-hours a day, 7 days a week.

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What happens when an employee calls 604-822-4444?

  • Calls to 604-822-4444 go to the non-emergency dispatch within the Metro Vancouver E-Comm. Centre;
  • Workplace first aid incidents are directed to the Vancouver Fire Department for response;
  • All Fire Department Responders have Occupational First Aid Level 2 or higher certification.

When an employee calls 604-822-4444, they should:

  • Provide information on the condition of the patient;
  • Know the address of the building;
  • Send someone out to the main entrance to direct the Fire Department to the location of the patient.

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What happens if the patient is not an employee?

  • If a visitor or unpaid student is injured call 911;
  • Student can also attend Student Health in the UBC Hospital.

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